Please inspect the packaging of your item(s) when they arrive, if you notice any damage, please make note of it when signing for delivery. If your item(s) arrive damaged, please send photos to firstname.lastname@example.org and we will process a claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will only be issued to the original credit card used when placing the order.
Note: The Outdoor Plus products are made to order and are not eligible for returns.