Once your order is placed, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
If your order is in stock, we will process the charges to your credit card and it will ship within five business days. We offer free standard shipping on all orders within the US. If you need expedited shipping, please contact us and we can arrange quicker shipping and provide you a quote for shipping costs. Once your order leaves the warehouse, you will receive tracking information within 24 hours to the email provided at check out. If you do not receive tracking information within six business days of your order, please contact us at email@example.com.
If your order is not in stock, we will contact you with updated information regarding estimated ship times.
Please be aware that certain products may be located in different warehouses across the US. If you choose multiple products from different manufacturers, they may ship at different times by different carriers. We will always choose the fastest delivery option, but items may arrive separately.
Please be aware some of our manufacturers handcraft their products as they are ordered. These products have longer lead times. You can find specific information for each product on their individual product pages.
If you require international shipping, please contact us at firstname.lastname@example.org and we will arrange shipping if possible.
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